Shipping and Delivery
Shipping and Delivery
- About Shipping
- If your purchase amount is 5,000 yen (tax included) or more per delivery address, shipping is free within Japan.
- *Excluding Hokkaido, Okinawa, and remote islands
- If you send your parcel by Hikyaku Takuhaibin for less than 5,000 yen (including tax), you will be charged 800 yen (except for Hokkaido, Okinawa, and remote islands, where the charge is 1,500 yen).
- For deliveries by Hikyaku Yu-Mail Service for orders under 5,000 yen (tax included), a flat rate of 500 yen will be charged nationwide.
- Delivery method
- Ordered items will be delivered by Sagawa Express (Hikyakubin) or Hikyaku Yu Mail .
- In order to conserve resources, we will ship your order in simple packaging.
- We will take great care in packaging the product, but there is a chance that the product packaging may be damaged due to impacts during shipping.
- Please note that this will not affect the quality of the product.
- Delivery date and time
- Products are shipped on business days.
- Once your order is confirmed, we will ship your order within two business days.
- Please check below for required delivery dates.
- ・Sagawa Express (Hikyakubin): 2 to 4 days after shipping
- ・Hikyaku Yu-Packet : 3 days to 1 week after shipping
- *Delivery may be delayed due to order status, delivery circumstances, weather, etc.
- *It may take more than a week in the following cases.
- When there are issues with your registration details, when we are busy with orders, when there are consecutive holidays such as New Year's and Golden Week, when deliveries are to Hokkaido, Kyushu (part of the country), Okinawa, or remote islands,
- *If the product does not arrive within 10 days, please contact us at the following email address: shopinfo@jbp-shop.jp
- How to check delivery information
- ・If you are not at home, Sagawa Express will leave you with a ``delivery notice.''
- - If you enter the number in the inquiry waybill number column into the "Baggage Inquiry Service," you will be able to instantly find out the current shipping status of your baggage.
- *You can contact us within 60 days from the shipping date.
- *The "Parcel Inquiry Service" is not available for Hikyaku Yu Mail.
- ・Available areas vary by region. Also, if shipping to a distant location, delivery may be delayed until the day after the usual expected delivery date.
- ・Products can only be shipped within Japan.
About mail service (Hikyaku Yu Mail service by Sagawa Express Co., Ltd.)
・Hikyaku Yu Mail is basically delivered to your mailbox. (Delivery is done by a post office delivery person.)
*Although it is not possible to check the delivery status, we can provide peace of mind and reliability by providing the latest information on post office relocations and relocations.
・Shipping costs are 500 yen nationwide. If your order is over 5,000 yen (tax included), shipping is free.
-As the product will be delivered to your mailbox, cash on delivery payment cannot be used.
・We do not provide gift wrapping services.
・Hikyaku Yu Mail Delivery is only available for products marked [Mail Delivery Available].
・If multiple mail-order items are ordered in the same shopping cart, they may be changed to regular Hikyaku delivery service.
About international shipping
- For overseas shipping, please contact us via Inquiry – JBP Placenta Official Online Shop (jbp-shop-jp.myshopify.com) .